Course Name

Knowledge Management


Regular Rate:

Php 12,800

Early Eagle Rate:

Php 11,800

Knowledge Management


The course is a two-day introduction to the practice of knowledge management (KM).  It provides an overview of how knowledge is managed in organizations.  It looks into why knowledge is considered to be the only sustainable source of competitiveness for organizations.  It advances the value of KM to improving individual, team, and organizational performance.

Who should attend

Top Management Executives, Learning & Development (L&D) Managers,Consultants & Professionals, Human Resource (HR) Managers, Consultants & Professionals,Information & Communication Technology (ICT) Managers, Specialists & Consultants, and Knowledge Managers

After the course, you will be able to:

  1. Describe what knowledge is and how it is managed in organizations;
  2. Explain how managing knowledge improves the performance of individuals, teams, and organizations; and 
  3. Propose KM initiatives and projects according to the organization's needs, requirements, and specifications.
  • What is Knowledge?
    • Data
    • Information
    • Knowledge
    • Expertise
  • Types, Forms & Categories of Knowledge
  • Basic Concepts
    • Competency
    • Capability
    • Intellectual Capital
    • Human Capital
    • Relationship Capital
    • Organizational Capital
    • Intellectual Property
  • Knowledge Conversion, Flows & Life Cycle
  • Knowledge & Performance
  • Knowledge Mapping
  • The Need to Manage Knowledge in Organizations
  • What is Knowledge Management (KM)?
  • Domains & Elements of KM
  • The Practice of KM
    • Strategic KM
    • Operational KM
    • Technical KM
  • KM & Systems Thinking
  • The Concept of the Intelligent Organization
  • KM Readiness
  • KM Gurus, Theories, Models & Frameworks
  • KM Processes and Inventory of KM Methods, Tools & Technologies
  • KM Implementation
    • KM Strategies
    • Knowledge Management System (KMS)
      • Architecture
      • Infrastructure
    • Project Management
    • Change Management
    • KM, Results, Aptitude & Motivation
    • KM Integration
  • Challenges & Imperatives
  • Next Steps
  • Further Training

Mr. Jonilo Del Rosario

is a freelance organization & management, quality, human resource, intellectual capital, and education consultant, resource person, trainer, researcher, subject matter expert, and postgraduate & higher education professor.

He presently holds the following positions: Trustee and Training, Education & Research Committee Chair of the Philippine Society for Quality (PSQ); Program Director & Resource Person of the Quality Management Program of Ateneo Graduate School of Business-Center for Continuing Education & PSQ; Resource Person & Trainer of the University of the Philippines Institute for Small-Scale Industries (UPISSI); Resource Person & Trainer of the Philippine Trade Training Center (PTTC); Resource Person & Subject Matter Expert of Civil Service Institute (CSI); to name a few.

He has designed and delivered various consulting, training, and research engagements with organizations and institutions from different industries. He shares these “real-world” learning experiences with his students from various colleges and universities.  He has presented research studies in institutional seminars and national conferences and conventions. 

Mr. del Rosario has two master 's degrees in Technology Management and Human Resource Development from the University of the Philippines.  He is a candidate for the Doctor of Philosophy in Education major in Educational Administration from the same university.  He is presently working on his dissertation entitled “A Quality Management System Model for Philippine Higher Education Institutions”.

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